Order & Return

Return Policy
: Domestic and International orders have 5 days from your package arrived to ship it back to our return center (It may take 3-15 business days for your order to arrive back at our return center). The return will only be accepted when Items meet our original condition (no marks or dirty spot on, all hang tags remain attached, all parts/accessories included, and Items are in their original packaging)

Please note: The shipping cost and International customs fees including taxes and duties that may apply during shipping are your responsibility.

We are not accept
• Product purchased during a sale period
• Items are not followed original condition (dirty marks on product, the smell of smoke, perfume, makeup, etc.)
• No tags remain attached
• Used product
• Lost some parts or accessories
• Damaged product

La Pieces has the right to refuse any returned if items do not meet the original condition. Returned Items will not send back to you.

Damaged & Faulty Items
: In case of an incorrect or damaged item, please email us at [email protected]. We will get back to you as soon as possible.

Exchange
: Unfortunately, we unable to offer an exchange of items. We only accept return items(s).

 

 

Refund

: The refund will process only when the returned item(s) must be in their original condition. We can only refund when returning is complete. Please note that refund may take 15-30 business days according to 2c2p rules and depending on your bank’s processing time. If you have any question about the refund process please contact us

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